India Yamaha Motor has initiated a voluntary recall of over 300,000 units of its Ray ZR 125 Fi Hybrid and Fascino 125 Fi Hybrid scooters, produced between January 1, 2022, and January 4, 2024. The recall addresses a brake lever function issue identified in specific units of these 125cc scooters. The company assures affected customers that the replacement part required for the fix will be provided at no cost.
To determine eligibility for the recall, owners of these Yamaha scooters need to log into the Service section of the India Yamaha Motor website, access the 'SC 125 Voluntary Recall,' and input their chassis number details to receive instructions for the next steps. Alternatively, they can visit the nearest Yamaha service centre or contact India Yamaha Motor through the toll-free number – 1800-420-1600 – for further assistance.
This recall of approximately 300,000 units marks the largest recall by India Yamaha Motor to date. Since the implementation of SIAM's Code of Voluntary Recall in July 2012, the company has recalled a cumulative total of 63,977 units. Previous recalls include 56,082 Cygnus Ray scooters in July 2013, 138 R1 motorcycles in March 2014, and 7,757 FZ150 bikes in December 2019.
Consequently, Yamaha's total recalls in India now amount to 363,977 units.
From an industry perspective, this stands as the second-largest recall by an Indian two-wheeler OEM, following Honda Motorcycle & Scooter India's recall of 615,666 units in May 2021, encompassing models such as the Activa 5G/6G/125, CB Shine, CB 300R, H'ness CB350, X-Blade, and Hornet.
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